Collection of Personal Information

We obtain your personal information directly from you or indirectly through your association with us. Lucky Ant Trading Limited utilizes this information to verify your identity, establish your trading account, assign an account number and a secure password, monitor your account activity, and provide you with relevant account updates, among other purposes. Additionally, this information aids us in refining our services, customizing your browsing experience, and informing you about potential products, services, or promotions tailored to your interests.

Directly, you furnish us with the majority of the information we collect. This includes contact details (name, mailing address, telephone number, and email address), personal identification data (passport number and/or tax identification number, as mandated by law), and details necessary to assess your trading experience and risk tolerance (annual income, net worth, and available risk capital). Demographic information, such as gender, birth date, occupation, and employment status, is also collected when you open an account.

You supply us with this information via the completion of account applications, related documentation, email correspondence, or responses to promotions and special offers.

Indirectly, we collect information such as your Internet protocol ("IP") address, browser type, operating system, Internet service provider (ISP), time stamps, and transaction history.

In the event of an account closure, Lucky Ant Trading Limited retains your information solely for regulatory compliance and occasional contact regarding reactivation opportunities or other offers.

Cookies

We use cookies and web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, "cookies") to provide us with data we can use to improve your experience and to know you better. Cookies are small text files sent from Web servers that may be stored on your computer. Cookies enable us to capture how you arrived at our site, when you return, which pages on our site you visit, and to recognize that you are already logged on when we receive a page request from your browser. We may link the information we store in cookies to personally identifiable information you submit while on our site. We will never share this information with any 3rd party. Cookies are readable only by us and do not contain any personal information nor do they contain account or password information. We cannot and will not gather information about other sites you may have visited.

We may share usage information about visitors to our websites with reputable advertising companies for the purpose of targeting our Internet banner advertisements. The information collected by the advertising company using these pixel tags is not personally identifiable. We may also use 3rd party software to track and analyze usage and volume statistical information including page requests, form requests and click paths. The third party may use cookies to track behavior and may set cookies on behalf of Lucky Ant Trading Limited.

All web browsers have settings that allow you to block cookies. By visiting our website with your browser set to allow cookies, you consent to our use of cookies as described above. If you choose to block cookies you may use our services but some functions may not work as designed.

You can manage your cookie preferences at any time by changing your cookie settings via the Cookies Notice.

Disclosure of Personal Information to GAIN Capital Affiliates and Non-affiliated Third Parties

Lucky Ant Trading Limited is committed to safeguarding your personal information. We do not sell, license, lease, or otherwise disclose your personal information to any affiliate or third party, except as outlined below.

Information may be shared with affiliates when necessary to provide requested products or services or to offer opportunities related to the products or services provided by our affiliates.

To enhance our services, we may enlist other businesses to perform specific internal functions, such as account processing, fulfillment, client service, satisfaction surveys, or other relevant data collection activities. Non-affiliated third parties may also receive client information for the purpose of analysis, identifying client needs, notifying clients of offerings, or conducting marketing and market research.

Lucky Ant Trading Limited establishes partnerships with non-affiliated third parties offering valuable products and services for our clients. To ensure the relevance and usefulness of these offerings, Lucky Ant Trading Limited may share personal information with these third parties.

We require all non-affiliated third parties to keep your information confidential and utilize it solely for the specified purpose. When offers are extended by these parties, they are generally required to disclose that the offer is made due to your relationship with us. Additionally, we ensure that these third parties maintain appropriate data security procedures.

In compliance with legal requirements, Lucky Ant Trading Limited reserves the right to disclose personal information to third parties, regulatory bodies, law enforcement, or other government authorities. This may also include disclosure to credit reporting or collection agencies when necessary to protect our rights or property.

If you choose to purchase a product or service from another company, any personal information shared with that company will no longer be governed by our Privacy Statement. We are not responsible for the privacy policies or content of linked sites, and we have no control over the use or protection of information provided to those websites. When linking to co-branded or linked websites, you may be required to provide registration or other information to a third party, and you should familiarize yourself with their privacy policy.

The security of your personal information

To provide a secure trading environment and safeguard your personal, financial, and trading information, we employ advanced security software, systems, and procedures.

Upon opening an account, you receive a unique account number, User ID, and password. Access to this information is limited to a select number of Lucky Ant Trading Limited employees with a need-to-know basis. It's important to note that maintaining the confidentiality of your account number, User ID, and password is ultimately your responsibility. We strongly advise against disclosing this information to anyone.

Our websites and online account application utilize encryption technology to secure information transmitted to or from you. The use of certificate authority (CA) certificates authenticates our websites and ensures the security of trading and customer-facing applications, allowing you to verify your connection to our platforms.